Frequently Asked Questions
How to order?
How to order products from “Prothoma Bamgladesh”:
- If you are our new customer then register with your phone number easily to buy any product.
- Click directly on the Shop icon on the mobile or on the Shop menu on the computer to choose the product you need and want.
- Now view your favorite product from there by clicking on the Cart Icon or click on the image of the product to view the details and click on the Add To Cart button to add the product to your cart. For products with variable characteristics (eg product color, product size, etc.) you must select the product type and then add it to the cart.
- Similarly you can add multiple products to your cart if you want.
- Now you can check your products by clicking on your cart icon or you can directly click on the check out button from there to proceed to the next step after completing the order.
- You do not need to have an account to check out. If you have an account then you can log in with your phone number and OTP or phone number and your password by clicking on the Log In button below. If you don't have an account, you can easily sign up with your information from here.
- You can view your order details form and product information only after logging in or logging in to your account. After providing your information correctly in the form, clicking on Confirm Order will take you to the next step.
- In this step you can see a summary of your order and below there are two buttons named Pay Now, Pay Later. You can confirm the order by making the payment of your order immediately through the Pay Now button. If you want to pay for the order later, then clicking the Pay Later button will take you to your order profile and from there you can pay the order within the next 72 hours. If no payment is made within 72 hours your order will be marked as cancelled.
- Once your order is confirmed, our office will call you within 24 hours to inform you about the order details.